ratoosireos privacy policy overview

We respect your privacy and are committed to safeguarding your data. This policy explains what information we collect and how we use it.

Information we collect

We gather information to provide better service and support.

• Contact details such as name, email, and phone number.
• Details provided in enquiries or forms submitted via our website.
• Usage data from cookies and analytics tools.
• Any additional information you choose to share with us.

How we use information

Your data is used to deliver services and respond to your requests.

• Communicate with you regarding your enquiry or request.
• Enhance and personalise your experience on our site.
• Improve our services and website functionality.
• Comply with legal and regulatory requirements.

Legal basis for processing

We process your data in accordance with UK data protection laws.

Our main legal bases are your consent, contract fulfilment, and compliance with legal obligations.

Sharing information

We do not sell your information. Sharing is limited and secure.

• With service providers who help us operate the website, under confidentiality agreements.
• When required by law or regulation.
• If necessary to protect our rights, property, or safety.

Data security

We use technical and organisational measures to protect your information, including secure servers, encrypted communications, and regular reviews of our security practices.

Your rights

You have certain rights regarding your personal data.

• Request access to your data.
• Request correction or deletion of your information.
• Object to or restrict certain processing.
• Withdraw consent where applicable.

Cookies

We use cookies to enhance your experience. You can manage cookie preferences in your browser.

Read our cookie policy Read our cookie policy

Contact us

For privacy questions or requests, please contact us using the details below.

Policy changes

We may update this policy and will note the date of the latest revision.